商務(wù)英語寫作課件-unit-5-inquiry-and-reply

1、Unit 5,Inquiry and Reply,inquiry,General inquiry the buyer asks for catalogs of a range(一系列) of products with price listing,Specific inquiry the buyer asks for the price of certain products, plans of shipment and

2、 terms of payment,Activity 2,1. services 1) catalogs, price 2) certain 2. reply 3. quotation, products,Activity 3,1. request 2. general, specific 3. buyer,General Inquiry,Structure of General inquiry(7p

3、arts),Sender’s name and addressDateReceiver’s name and addressSalutationBodyComplimentary closeSignature and job title,1. Show interest in seller’s products I’m interested in … you advertised / carried in Chin

4、a Daily. / at www.163.com.2. Ask for catalogue.,Body of a General inquiry,Activity 8,1. Trade 2. PRC / People’s Republic of China / China 3. Dear Sir or Madam, / Dear Sir / Madam, / To whom it may concern, 4. bus

5、iness 5. offer / price list 6. catalogue / catalog 7. Yours faithfully, / Faithfully yours, / Yours truly, / Truly yours,8. Purchase Manager,Activity 9,1. Mar. 15, 2005 / March 15, 2005 / 15 Mar., 2005 /

6、15 March, 2005 2. Guangda Trade Company Ltd / Guangda Trade Co., Ltd 3. No. 126, Zhongshan Avenue / 126 Zhongshan Avenue. 4. Guangzhou, 510420, Guangdong 5.PRC / China,Activity 9,7. are interested

7、in your bikes. / are interested in your bicycles. / have interest in your bikes. / have interest in your bicycles. 8. send us a catalogue about all your bicycles / give a catalog about all kinds of your bicycles to us

8、9. Marketing Manager / Sales Manager / Sales Representative,Activity 6,Mr. Guo, Director No.100, Tianhe Rd., Guangzhou Room 407, Bld. 95March 13, 2005 Mr. Zhou, Manager China Food and Oil Import & Export Co.

9、No. 65, Nanjing Rd., Shanghai, China,Activity 7,1. Room 301, Building 35 / Rm. 301, Bld. 35 2. Room 709, Great Wall Hotel / Rm. 709, Great Wall Hotel3. No. 18, Zhongshan Si Road / 18 Zhongshan Si Road /

10、 No. 18, Zhongshan Si Rd. 4. No. 20, Xiaohe Village, Shipai Township, Lianhua County 5. Department of Business English, Guangzhou Vocational School,Activity 10,Ms. Li Hong Guangfa Trade Company Ltd / Guangfa

11、Trade Co., Ltd No. 126, Zhongshan Road /No. 126, Zhongshan Rd. Guangzhou, 510420 ,GuangdongPRC / People’s Republic of China / P.R. China / China,May 3, 2005 / 3 May, 2005 Best Import and Export Company No. 34, We

12、st StreetNew York , 10034 / NY, 10034 USA,Dear Sir or Madam, We are interested in the bicycle ad. you posted / carried on www. yahoo. com. / We are interested in your bicycle advertisement on www. yahoo. com

13、. Would you please send us your complete catalogue and full specifications?,Thank you. / Many thanks. / Thank you in advance. Yours faithfully, Li Hong Purchase Manager,Activity 11,1.Best wishes / All our best

14、 wishes 2.Best regards / Regards 3.Yours sincerely, / Sincerely yours, 4.Yours faithfully, / Faithfully yours, 5.Yours truly, / Truly yours,,Exercise,寫信人：Tomas Green 采購部經(jīng)理 Johnson進(jìn)出口公司 英國倫敦西街72號(hào)，

15、郵編10089寫信日期：2007年月10月28日咨詢對(duì)象：利華貿(mào)易公司 廣州市黃埔大道45號(hào)，1002室，郵編511400內(nèi)容：看到你們的紅茶廣告，有意與該公司建立商業(yè)關(guān)系。要求發(fā)一份報(bào)價(jià)商品目錄。,Tomas GreenPurchase ManagerJohnson Import & Export CorporationNo. 72, West Street London, 1008

16、9Britain / UKOct 28, 2007Lihua Trade CorporationRoom 1002, 45 Huangpu RoadGuangzhou, 511400, GuangdongPRC,Dear Sir or Madam,We are interested in setting up business with you since we saw your black tea advertis

17、ement. Would you please send your catalogue with full specifications?Thank you.Yours faithfully,Tomas GreenPurchase Manager,Specific Inquiry,How many kinds of letters have we learned? What are they?,Letters to esta

18、blish business relationsInvitation letters and replyGeneral inquiry,Letters to establish business relations,No. 1: An introduction of business scope of sender’s company,No.2: Sender’s intention of writing the letter,N

19、o.3: Reference of sender’s financial status and trade reputation,No.4: How the sender learns about the receiver,4—2—1--3,An invitation letter,No. 1:Ask for a confirmation,No.2:Look forward to dating with the receiver,No.

20、3:Send your invitation, be sure to tell the dating time, place and event.,2—3—1,A reply to an invitation,Express your thanks (Thank you for your letter dated on … inviting us to …)Accept the invitation or decline the i

21、nvitation (if possible, state your reason),General inquiry,No. 1: Ask for more details or catalogue.,No. 2: Express thanks.,No. 3: Show interest in seller’s products and want to establish business relations.,3—1—2,Specif

22、ic inquiry,What should be written in the body of a specific inquiry letter?,Think about it and discuss with your partner.,Page 78,Sample,,Seven parts,s,s,s,D,R,B,C,J,Sender’s address,Date,Receiver’s address,Salutation,Bo

23、dy,Complimentary close,Signature,Job title,Thanks for the information given before.(Thank you for your inquiry / letter dated on … informing / to inform us the price of …)State your specific inquiry (e.g. price, date

24、of shipment, quantity of products, etc. )Look forward to the reply,Specific inquiry,inform = tell 通知,告知 sanitary ceramic ware 衛(wèi)生潔具24-foot containers 24英尺貨柜 = 24 feet containers48英尺貨柜48-foot / 48 feet contai

25、ners,Key points:,,at Ex Works price 按出廠價(jià)CIF 到岸價(jià)FOB 離岸價(jià)first order 首批訂單,1. Trade Co., Ltd 2. No. 126, Zhongshan Road3. PRC 4. Dear Sir or Madam, 5. informing us / telling us sanitary ceramic ware 24 fe

26、et containers / 24-foot containers,Activity 12 (Page 81),,said goods / referred goods Ex Works price first order sets look forward to 6. Purchase Manager,Activity 12 (Page 81),,Correction: (Ex. 2),De

27、ar sir or madam:Thank you for your letter date on March 9 to imforn us the price of your samitary ceremic ware.We plan to use 24-feet containers to carry the products. Could you let us have your quatation for the say

28、goods at Ex Work price for shippment in May, 2009. if you can suply it under this condition, our frist quantity will be 1,200 set.We are look forward to receive your promptly reply.Yours sincerely, David HoMaket ma

29、nager,Dear Sir or Madam,,dated,inform,sanitary ceramic ware,24-foot,quotation,said,Works,shipment,supply,first,sets,looking,receiving,prompt,Yours faithfully,,Marketing Manager,Write a specific inquiry by using the situa

30、tion below. (130—140 words),You received a letter from Holy Trade Co., Ltd..Situation:1. Your name and address: Christ Stone, Marketing Manager of Stone Clothes Co., Ltd (No.63, 3rd Avenue, London, 208619, England)2.

31、 Receiver’s name and address: Holy Trade Co., Ltd (No.293, Changdi Road, Guangzhou, 510120, Guangdong, PRC)3. Product: children’s woolen sweaters4. The first order: 1000 sets; condition: quotation at CIF London pr

32、ice for shipment in January 2009; 20 feet container.,homework,1.Review the knowledge learnt during the class.2. Think clearly about the body of a specific inquiry letter, and make up your own situation.,,Activity 12,1.

33、 Trade Co., Ltd. 2. No. 126, Zhongshan Road3. P.R.C. 4. Dear Sir or Madam, 5. informing us / telling us sanitary ceramic ware 24 feet containers / 24-foot containers said goods / referred goods Ex

34、 Works price first order sets look forward to 6. Purchase Manager,Activity 13,No. 126, Zhongshan Avenue Guangzhou, 510440, GuangdongDear Sir or Madam, We would like to have 10,000 boxes of all kinds of

35、your pencils. Would you give us your best price? If we think the price is acceptable, We look forward to your reply.,Activity 14,寫信人:Tom Jackson職務(wù)：采購經(jīng)理公司：貝司特進(jìn)出口公司地址：美國紐約西街34號(hào)，郵政編碼：10056撰寫日期：2004年8月10日收信方：廣發(fā)貿(mào)易有限公司

36、，中國廣東廣州中山大道126號(hào)，郵政編碼：510440內(nèi)容：感謝對(duì)方7月2日關(guān)于絲綢面料（silk fabrics）的報(bào)價(jià)。 通知對(duì)方如能按出廠價(jià)于9月20日前發(fā)貨，首批將訂貨20，000米。,Activity 14,Tom JacksonPurchase Manager Best Import and Export Company No. 34, West Street New York,10056U

37、SA / US / The United States Aug. 10th, 2004 Guangfa Trade Company Ltd No. 126, Zhongshan AvenueGuangzhou, 510440, GuangdongPRC,Dear Sir or Madam, Thank you for your letter dated on July 2 informing us the price o

38、f your silk fabrics. If you can supply them at Ex Works price beforeSept. 20, our first order quantity will be 20,000 meters. We are waiting for your reply. / We look forward to receiving your reply. Yours faithf

39、ully, Tom Jackson Purchase Manager,Reply,PART 4 REPLY,Sender’s name and addressDateReceiver’s name and addressSalutationBodyComplimentary closeSignature and job title,SAMPLE PAGE 84,inquire about 詢問。。。價(jià)錢詢問人造絲

40、綢的價(jià)錢inquire about the silk fabricsbrisk demand 需求旺盛as requested 根據(jù)你方要求quote for your reference 報(bào)價(jià)以供你方參考,,SAMPLE PAGE 84,wrap – wrapped + in 小包裝 pack + in 大包裝（尤其用箱子打包）standard export cardboard carton 出口用標(biāo)準(zhǔn)紙箱出口用標(biāo)準(zhǔn)

41、木箱Standard export wooden caseCIF C 2% Tokyo per dozen in US dollar C = Commission 傭金,,SAMPLE PAGE 84,within one month after receipt of L/C收到信用證一個(gè)月內(nèi)（發(fā)貨）L/C = letter of creditin our favour 以我方為受益人draw at sight 見票即付,

42、,SAMPLE PAGE 84,100% by irrevocable L/C to be opened with the Bank of China, Tokyo Branch in our favour and drawn at sight.由中國銀行東京分行開出的，以我方為受益人的，見票即付的，100%不可撤銷的信用證支付。punctual shipment準(zhǔn)時(shí)裝運(yùn),,Activity 15,1. Thank you for

43、 sending us your catalogue. 2. Thank you for answering our inquiry. 3. Thank you for sending us your samples. 4. Thank you for informing us the price of your silk fabrics. 5. Thank you for informing us the terms of p

44、ayment.,Activity 16,inquired about the price of / asked for the price of brisk demands are quoting Commodity assortments Size Packing cardboard cartons Price Shipment Payment / Term of payment irrevocable L/C,

45、Activity 17,Sales Manager / Marketing Manager Guangda Trade Company Ltd. No. 126, Zhongshan AvenueMarch 8, 2005Dear Sir or Madam, inquiring the price of our notebook computers we are glad to know you are interested

46、 in our products. Enclosed please find our price list.,Activity 18,Lily ChouSales Manager/Marketing MamagerGuangda Trade Co., Ltd.126 Zhongshan AvenueGuangzhou, 510440, GuangdongPRC April 18, 2005Oriental Impor

47、t and Export CompanyNo. 9568, Golden Avenue ParisFrance,Dear Sir/Madam, Thank you for your letter dated on April 5th asking for our quotation for Shanghai Brand Recorders. We regret to inform you that because the