天沐溫泉大酒店會(huì)員管理制度

1、1天沐溫泉大酒店會(huì)員卡管理制度一、酒店簡(jiǎn)介：.................................................................................................................................................2二、會(huì)員卡宗旨：............................................

2、.................................................................................................2三、會(huì)員卡功能...................................................................................................................

3、..............................2四、會(huì)員卡辦理.................................................................................................................................................3五、會(huì)員卡的權(quán)益............................

4、.................................................................................................................3六、會(huì)員卡的使用..................................................................................................

5、...........................................4七、會(huì)員卡的掛失、補(bǔ)辦、換卡和退卡辦理...............................................................................................5八、會(huì)員資格的終止....................................................

6、....................................................................................5九、會(huì)員積分獎(jiǎng)勵(lì)辦法.............................................................................................................................

7、.....5十、會(huì)員卡積分查詢及兌換..........................................................................................................................6十一、員工促銷獎(jiǎng)勵(lì)辦法....................................................................

8、............................................................6十一、保密條款.................................................................................................................................................7十三、附則.

9、........................................................................................................................................................73四、會(huì)員卡辦理1、為保證和維護(hù)會(huì)員利益，會(huì)員在辦理會(huì)員卡時(shí)需提交以下相關(guān)資料:（1）、會(huì)員本人有效身份證或其他有效證件；（2）、填寫

10、《沐溫泉大酒店會(huì)員卡申請(qǐng)表》；（3）、確認(rèn)遵守《天沐溫泉大酒店會(huì)員管理制度》；2、會(huì)員首次儲(chǔ)值金額所享受的優(yōu)惠服務(wù)條項(xiàng)如下圖：3、由商務(wù)中心統(tǒng)一負(fù)責(zé)會(huì)員卡的申請(qǐng)辦理和充值服務(wù)，工作人員受理會(huì)員會(huì)員卡申請(qǐng)后當(dāng)場(chǎng)審核辦理，會(huì)員在《會(huì)員卡領(lǐng)取登記表》上簽字確認(rèn)，發(fā)放會(huì)員卡給會(huì)員時(shí)，同時(shí)告知顧客可享受的相關(guān)權(quán)益。4、銷售和其它部門員工銷售的會(huì)員卡，可將客人帶領(lǐng)至商務(wù)中心辦理手續(xù)，并由銷售人員在會(huì)員信息登記表上簽署姓名，以便業(yè)績(jī)統(tǒng)計(jì)。五、會(huì)員卡的