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1、1Unit1CommunicationAcrossCulturesCase1(Page23)Thiscasetookplacein3cultures.Thereseemedtobeproblemsincommunicatingwithpeopleofdifferentculturesinspiteoftheefftstoachieveunderstnading.1)InEgyptasinmanyculturesthehumanrelat

2、ionshipisvaluedsohighlythatitisnotexpressedinanobjectiveimpersonalway.WhileAmericanscertainlyvaluehumanrelationshipstheyaremelikelytospeakoftheminlesspersonalmeobjectiveterms.InthiscaseRid’smistakemightbethathechosetopra

3、isethefooditselfratherthanthetotaleveningfwhichthefoodwassimplythesettingexcuse.Fhishosthostessitwasasifhehadattendedanartexhibitcomplimentedtheartistbysaying“Whatbeautifulframesyourpicturesarein!”2)InJapanthesituationma

4、ybemecomplicated.Japanesepeoplevaluederharmonyamongagroupthatthegroupisvaluedmethananyparticularmember.IncontrastAmericansstressindividualityareapttoassertindividualdifferenceswhentheyseemjustifiablytobeinconflictwiththe

5、goalsvaluesofthegroup.InthiscaseRid’smistakewasmakinggreatefftstodefendhimselfeveniftheerrisnotintentiona.Asimpleapologyacceptanceoftheblamewouldhavebeenappropriate3)WhenitcomestoEnglwexpectfewerproblemsbetweenAmericansE

6、nglishmenthanbetweenAmericansalmostanyothergroup.Inthiscasewemightlookbeyondthegestureoftakingsugarcreamtothevaluessexpressedinthisgesture:fAmericans“Helpyourself”ftheEnglishcounterpart“Bemyguest.”AmericanEnglishpeopleeq

7、uallyenjoyentertainingbeingentertainedbuttheydifferinthevalueofthedistinction.TypicallytheidealguestatanAmericanpartyisobewho“makeshimselfathome”.FtheEnglishhostsuchguestbehaviispresumptuousrude.Case2(Page24)Acommoncultu

8、ralmisunderstinginclassesinvolvsconflictsbetweenwhatissaidtobedirectcommunicationstyleindirectcommunicationstyle.InAmericanculturepeopletendtosaywhatisontheirmindsmeanwhattheysay.Therefestudentsinclassareexpectedtoaskque

9、stionswhentheyneedclarification.MexicanculturesharesthispreferenceofstylewithAmericancultureinsomesituationsthat’swhythestudentsfromMexicoreadilyadoptedthetechniquesofaskingquestionsinclass.HoweverKeanpeoplegenerallypref

10、erindirectcommunicationstyletherefetheytendnottosaywhatisontheirmindstorelymeonimplicationsinferencesoastobepoliterepectfulavoidlosingfacethroughanyimproperverbalbehavi.AsismentionedinthecasetomanyKeansnumerousquestionsw

11、ouldshowadisrespectftheteacherwouldalsoreflectthatthestudenthasnotstudiedhardenough.3Americanculturethatyoudonotpushalcoholicbeveragesonanyone.Apersonmaynotdrinkfreligiousreasonshemaybearefmedalcoholichemaybeallergic.Wha

12、teverthereasonyoudonotinsistonofferingalcohol.Sotheypolitelynevermadeasecondofferofbeertotheguide.Case6(Page61)Whenaspeakersayssomethingtoahearerthereareatleastthreekindsofmeaningsinvolved:utterancemeaningthespeaker’smea

13、ningthehearer’smeaning.InthedialoguewhenLitzaskedhowlonghermotherinlawwasgoingtostayshemeantthatifsheknewhowlongshewasgoingtosatyinFinlshewouldbeabletomakeproperarrangementsfhersuchastakingherouttosomesightseeing.However

14、hermotherinlawtookLitz’squestiontomean“Litzdoesnotwantmetosatyflong”.FromtheChinesepointofviewitseemsinappropriatefLitztoasksuchaquestionjusttwodaysafterhermotherinlaw’sarrival.Ifshehastoaskthequestionitwouldbebettertoas

15、ksometimelatersheshouldnotlethermotherinlawhearit.Case7(Page62)Analysis:KeikoinsistsongivingvaluablegiftstohercollegefriendsbecauseincountrieslikeJapanexchanginggiftsisastronglyrootedsocialtradition.Shouldyoureceiveagift

16、don’thaveonetoofferinreturnyouwillprobablycreateacrisis.Ifnotasseriousasacrisisonewhodoesn’tofferagiftinreturnmaybeconsideredrudeimpolite.TherefeinJapangiftsareasymbolicwaytoshowthecarerespectgratitudefurtherfriendship.K

17、eiko’scollegefriendswouldratherroundupsomeofthenecessaryitemstheyarewillingtohaveherusethem.Theyreallyexpectednothingfromher.FinAmericapeopledonatetheirusedhouseholditemstochurchtothecommunity.Theywouldneverconsiderthese

18、olditemsasgiftstoKeiko.SoKeiko’svaluablegiftshavemadeherAmericanfriendsfeeluncomftableCase8(Page62)WhentheChinesegirlAmyfellinlovewithanAmericanboyatthattimeitseemsthatshepreferredtocelebrateChritmasintheAmericanwayfshew

19、antedverymuchtoappearthesameasotherAmericangirls.Shedidnotliketoseeherboyfrienddisappointedatthe“shabby”ChineseChristmas.That’swhyshecriedwhenshefoundoutherparentshadinvitedtheminister’sfamilyoverftheChristmasEvedinner.S

20、hethoughtthemenuftheChritmasmealcreatedbyhermotherastrangeonebecausetherewerenoroastturkeysweetpotatoesbutonlyChinesefood.HowcouldshenoticethenthefoodchosenbyhermotherwereallherfavitesFromthiscasewecanfindalotofdifferenc

21、esbetweentheChineseWesternculturesinwhatisappropriatefoodfabanquetwhataregoodtablemannershowoneshouldbehavetobehospitable.Howeveroneshouldneverfeelshamejustbecauseone’scultureisdifferentfromothers’.AsAmy’smothertoldheryo

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