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1、國際商務禮儀復習題I.TrueofFalseQuestions1.Arriving1015minuteslatefabusinessappointmentisnotuncommoninFrance.2.WomencannotwkalongsidemenexceptinthemedicalprofessioninSaudiArabia.3.Youcanengageinconversationsaboutreligionpoliticsin
2、SaudiArabia.4.ShowinguplatefbusinessmeetingsinAustraliahelpstomakeagreatimpression.5.AdvancereservationfvisitingprofessionalpersonagewithbusinessgovernmentofficeisrequiredinAustralia.6.Youcansignacontractwriteothersnamei
3、nredinkinSouthKea.7.SouthKeansareusuallyfriendlynegotiationscanbeveryeasy.8.Keanwomentraditionallykeeptheirfamilynamesaftertheirmarriage.9.ItisoktopassthingswithyourlefthinIndia.10.Nevertouchsomeoneelse’sheadinIndiabecau
4、setheheadisconsideredtheseatofthesoulinIndia.11.ModestyisimptantinthewayyoudressspeakcarryyourselfinSouthKea.12.Braziliansliketobeearlyfanappointment.13.InbusinessnegotiationsRussiansviewcompromiseasasignofweakness.14.Do
5、n’tpraiserewardanyoneinpublicinRussiaasitmaybeviewedwithsuspicioncauseenvyjealousy.15.Youthinkyoushouldavoidaskingquestionsataninterviewbecauseitisrudetointerrupttheinterviewerbydoingso.16.Itisokfyoutocomplainaboutyourfm
6、erbossduringaninterviewgivenbyacompetingcompany.17.Thedresscodeinthebusinesswldisveryconservative.Thismeansnothingflashyprovocativetoocausaltootight.18.Menhavenochoicebutasuitatie.Althoughtherearemanyvariationsonthestyle
7、ofthesuittheyarestillverymonotonous.19.Whenyoudiscussbusinesswithyourcustomersyoumaynotpayattentiontoyourbehavithatbusinessetiquetteplaysanimptantroleduringbusinesscommunications.20.WhenwetalkwithastrangerweusuallyuseSir
8、whenheisamanMissMadamfawoman.21.Asarepresentativeofyourcompanyyouwanttoensurethatyoumakethebestimpressiononpotentialclientsthatmeanshavingatleastabasicfamiliaritywiththecustomspracticesoftheregion.22.Whilemakingintroduct
9、ionmenshouldrisewhilewomenmayremainseated.23.Youshouldalwaysstuptogreetshakehswithvisitsenteringyouroffice.24.Thereisalwaysatleastonefmalreceptiondinnereitherfwelcomeffarewell.47.A“yes”maymeanalotofthingsinPhilippinesthe
10、refeoneshouldbeawareofthesubtletiesofaparticularconversation.48.Whenyouvisitcustomerscolleaguesotherassociatesyoucanfeelfreetoreadanydocumentscardsetc.ontheirdesks.49.Filipinosthriveoninterpersonalrelationshipssoitisadvi
11、sabletobeintroducedbyathirdparty.50.Donotrushdeals.SouthAfricansareverycasualintheirbusinessdealings.II.MultipleChoiceQuestions1.WhenbeingintroducedtoapersonwhoisphysicallychallengedsuchasmissingtherighthwhatshouldyoudoA
12、.Nothingwaitftheindividualtooffertheirlefthfirst.B.Smilemakeeyecontactbutavoidhshakingitisnotnecessary.C.Proceedasusualonlymakingthelefthadjustmentiftheyinitiate.D.Immediatelyofferyourlefthtoestablishacomftpositionfthem.
13、2.HowlongshouldahshakelastA.Aslongastheintroductionitself.B.Longenoughsothattheothercanhaveadeepimpressionofyou.C.Endbefetheintroductionisover.D.Itdoesn’tmatter.3.ShouldamanwaitfawomantoinitiateahshakeA.Ofcourse.LadyFirs
14、tisafirmruleonalloccasions.B.Notinabusinesssetting.Thereisnopreferentialgenderinthebusinessarena.C.Onlywaitfanoldladytoinitiateahshake.D.Onlywaitfayoungladytoinitiateahshake.4.Youaretalkingwithagroupoffourpeople.Doyoumak
15、eeyecontactwith:A.justthepersontowhomyouarespeakingatthemomentB.eachofthefourmovingyoureyecontactfromonetoanotherC.nooneparticularperson(notlookingdirectlyintoanyone’seyes)D.threeofthefour5.Whenyoureceiveabusinesscardwha
16、tshouldyoudoA.Putitawayimmediatelyintoyourpocket.B.Putitinawalletthatwillbeputinyourbackpocket.C.Readitcarefullyplaceitonthetableinfrontofyou.D.Putinacardcaseimmediately.6.Areceptionistshouldundersttheimptanceofthejobask
17、eeperofthegatethevoiceofthecompanygreetingthepublicobservethefollowingbehaviguidesEXCEPT_______.A.Areceptionistshoulddressconservatively.B.Areceptionistshouldwearmakeupproperly(ifaladyusuallyalady)havehisherhairstyleneat
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